Studio & Venue Coordinator

Position Overview

Serve as a primary customer and operations contact for ADMFA Studio, helping prospects and confirmed clients move from inquiry through tour, booking, preparation, event day, and follow-up.

Primary Responsibilities

• Respond to studio and venue inquiries, schedule tours, and maintain booking records.Prepare event files, customer checklists, room layouts, access details, and staff notes.Coordinate room readiness, vendor arrival, customer check-in, and post-event inspection.Escalate contract, payment, cancellation, safety, or technical issues to the appropriate manager.Maintain professional appearance, supplies, signage, calendars, and customer communications.

Before the Event / Assignment

• Review the assignment, schedule, location, required systems, equipment, documents, and known customer expectations.
• Confirm access, dependencies, approvals, and handoffs before the scheduled start.
• Report conflicts or missing information early enough for management to resolve them.

During the Event / Assignment

• Report ready and on time for assigned coverage.
• Follow approved workflows, safety practices, confidentiality standards, and manager direction.
• Communicate changes and exceptions in real time and document material decisions or customer-impact issues.

After the Event / Assignment

• Complete required records, notes, returns, files, status updates, or follow-up tasks.
• Escalate unresolved issues and document lessons learned or process improvements when appropriate.
• Return shared resources to the correct location and close assigned work cleanly.

Customer & Team Expectations

• Communicate professionally, accurately, and respectfully with customers, guests, vendors, applicants, partners, and coworkers.
• Protect personal, booking, payment, applicant, employee, and business information from unauthorized disclosure.
• Do not promise pricing, refunds, scope changes, employment decisions, or operational exceptions outside assigned authority.
• Represent ADMFA Audio consistently in communication, appearance, preparation, and follow-through.

Required Qualifications

• Customer-service, office, hospitality, events, venue, or scheduling experience.Strong organization, written communication, and follow-through.Comfort using WordPress, calendars, email, forms, CRM-style systems, and online payments.

Preferred Qualifications

• Event planning, venue management, AV, hospitality, or project coordination experience.Bilingual communication is helpful but not required.

Core Skills

Education

Minimum: High school diploma/GED, relevant technical education, or equivalent demonstrated experience appropriate to the role.
Preferred: Relevant college coursework, trade/technical education, professional development, or industry certification where applicable.

Experience

Minimum: Relevant hands-on, customer-service, technical, administrative, educational, or project experience appropriate to the position.
Preferred: Experience in live events, audiovisual services, venue operations, rentals, production, hospitality, or another deadline-driven service environment is valued.

Licenses & Certifications

• Role-specific licenses, safety credentials, driving eligibility, or technical certifications are required only when identified for the position or assignment.

Equipment Proficiency

• Ability to safely use and care for the equipment, devices, tools, or office resources assigned to the role after required training and authorization.

Software / Systems

• Comfort with email, calendars, web-based business systems, documentation tools, and role-specific ADMFA platforms. Additional software requirements are communicated by position and assignment.

Physical & Work Environment

• Work environment may include office, remote, studio, warehouse, venue, or client-site settings depending on the position. Role-specific physical requirements and reasonable accommodations are addressed during the hiring and assignment process.

How Success Is Measured

• Reliable attendance and readiness.
• Accurate, timely completion of assigned work.
• Professional customer and team communication.
• Compliance with safety, confidentiality, timekeeping, and documentation standards.
• Quality of handoffs, issue escalation, and follow-through.
• Demonstrated growth in role-specific knowledge and independent execution.

What You Will Learn or Develop

• ADMFA booking, reservation, customer-support, event-readiness, and venue-operations systems.

Benefits & Experience

• Practical experience inside a growing audiovisual, venue, rental, education, and production organization.
• Cross-functional exposure to real customer and operational workflows.
• Role-specific training, feedback, and opportunities to build broader technical or leadership capability as business needs allow.

Schedule & Location

• Schedule: 20–30 hours per week; event evenings and weekends as scheduled
• Work mode: Onsite

Hiring Process

• Review the complete job description.Click Apply and complete the application.Create or sign into the separate applicant account during application.Upload a résumé and answer screening questions.Track status, interviews, documents, tasks, and onboarding through the Careers Portal.